Tags Sentiment analysis
Tag: sentiment analysis
Is the customer experience revolution on its way ?
There is not a single business that have not made customer experience its main focus. But what happens in reality ? Where are they...
Employee engagement is not an employee’s matter
Numbers vary depending on the source but the trend can't be discussed : employees are more and more disengaged at work. As usual, technology invited...
Is the chief data officier the new ROI guy ?
The digitalization of society make new jobs emerge. Among them the Chief Data Officer (CDO). The chief data officer is responsible for the governance...
Social performance management : is Frankenstein coming to HR ?
Summary : we know that yearly performance reviews have limits and that it's important to show employees recognition more often. It's also obvious that...