Tags Servicization

Tag: servicization

Are services the limit to the sharing economy ?

The sharing economy is disrupting traditional approaches and questions the position of former leaders. Its growth made possible by the web and the platform...

The Whys of the digital transformation explained to the C-Suite

Digital transformation programs are flourishing inside organizations whatever the name they're given. No matter if things start wich collaboration, customer relationship, learning organization etc.,...

Welcome to the and-business and and-management era

Our world, society and businesses are facing major, fast and intense change that requires them to transform and question themselves. Moving from a well-known,...

The future of enterprise (#1) : the status quo

The future of enterprise and management raises lots of suppositions, fantasies and concerns. The current model is defective and that's a point no one...

The individalization of custmer relationship : why and how ?

The individualization of customer relation is the new concern of marketing departments. After mass marketing, after segments, we've reached the ultimate level of granularity....

The future of enterprise : a matter of service

Summary : nothing better than thinking about service when imagining the future of enterprise. Because it's both the foundation of new economic models. Because...