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Exclusive: the (fake) Steve Jobs interview on employee experience

Steve Jobs is known for his obsession with user experience, simplicity, attention to detail, and his desire to see his ideas through to the very end, and he was never short of words on the subject. But what would he say about employee experience? The other day, friends and I were talking about people we'd like to have met once in our lives, or interviewed. It was interesting, sometimes amusing, and some surprising ideas even came up, whether in terms of the person/subject mix or the words we would have put in...

Human relationship prevail in employee employee experience

There's a growing number of publications about employee experience. I recently found this one from Accenture In just post I'll only focus on the main...

Being digital in 2018 : consumerize your organization

2018, consumérisation, expérience client, expérience employé, simplification, transformation digitale

Employee and customer experience : simplification is not rationalization

expérience client, expérience employé, parcours utilisateur, process, rationalisation, simpliciité, simplification, usages, workflows

Digital transforms Air Liquide’s core business and employee experience. Interview with Olivier Delabroy, VP Digital Transformation

air liquide, chaine de valeur, expérience employé, Innovation, simplification, transformation digitale

(Bad) Processes kill productivity and employee experience

When I talk about employee experience there's a couple of points I like to make clear : • It's not about comfort and well-being but...

Digital HR is to malke HR useful at HRTech World

A lot is being said about digital RH but the concept is still poorly defined. It's a catch-all word for all the issues businesses...

Digital Transformation : don’t forget blue collars

Digital transformation is too often a matter of white collars. It can be seen at two levels. First because it's thought and designed by...

Digital is a matter of dexterity, Cap Gemini consulting says

Clearly, more and more studies about digital transformation are being published. Today, I'd like to say a few words about one from Cap Gemini...

“HR must be client centric”. Anne Boucher (SNCF)

Among my favorite HR matters when it comes to digital, there are client orientation and simplification. In many businesses we can see pioneers following...
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