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From social networks to social media: the story of relational impoverishment

A few days ago, I came across an interview published by BBC Worklife explaining how, after more than twenty years of intensive use, more and more users are posting less in public spaces on social media, preferring to move their exchanges to private or semi-private messaging services (Why did our friends stop posting on social media?). This reminded me of a post I wrote in 2013, at a time when it was still necessary to point out the difference between a network and a media (Social networks are not medias. And...

How the web impoverishes its authors and readers

The Internet and social networks offer an infinite space for expression, and have stimulated the production of information to an extent that was unimaginable before...

Will AI save Knowledge Management?

Since its emergence 30 years ago, knowledge management has sought to capture, share and enhance the collective knowledge of organizations. But despite technological and...

Social dialogue in the social media era

Social media and networks are game changers in the workplace. As they allow a less hierarchical, less formal and more desintermediated form of communication,...

The social employee : foundations of a social business

How to male employees adopt social and digital technologies ? That's one of the first questions any business undertaking a digital turn must answer....

In the age of context the web is a collective intelligence platform

Connected objects, (big) data, social networks. They are today's hot topic even if the general public and even businesses don't really understand what it's...