Tags Social media

Tag: social media

Social CRM is not about media but a new approach to customer relationship

Summary : everyone has an idea, even a rough one, of where social CRM is taking us but no one exactly knows what will...

Rich profiles : an overlooked market ?

When we talk about social media in the workplace, it means, it's about lots of tools. Blogs, wikis, social networks, social boomarking, microblogging etc......