One of the major problems with employee experience is the disruption in work flow or information flow caused by the tools used.
When I became really interested in the subject, it wasn't so much (or not at all) for the well-being or fulfillment of employees, but to put an end to what I consider to be a form of suffering at work that is too often overlooked and considered a necessary evil.
Its most visible manifestation is the incessant double data entry. Examples of this are :
Data already contained in one...
The collaborative digital environment is getting more and more complex. The belief in a unique platform able to cover anyone's needs is collapsing. Either...
In short :despite of noticeable efforts, corporate IT is still very siloed what restrains collaborative and social practices that often need double entry and...
Summary : the predictable evolution of social and 2.0 strategies will cause a reorganization of a landscape that's essentially crowded by social networks todays....
Summary :enterprise social messaging is much more complex to understand that a simple enterprise Twitter. It's about articulating flows, value creation, usage in a...