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When a simple internal tool revolutionizes work: Slack, from a DIY utility to a global platform

Slack is often presented as an iconic start-up in modern collaborative working. A software program adopted by the most agile businesses, it emerged as a direct response to email overload and the complexity of distributed work. A dazzling success story, from Silicon Valley to Wall Street, culminating in a record acquisition by Salesforce in 2021 (What about Salesforce’s acquisition of Slack?). But as is often the case, reality does not resemble the success story we imagine. Less linear, but certainly more instructive. We are talking about a resounding failure, that of a video game as...

The problem with knowledge economy : it does not exist !

Summary : Enterprise 2.0 or social business initiatives aim at crafting organizations that fit what we call the knowledge economy. And that's quite hard...for...

In KPI, K stands for Key

Summary : Any project must have KPIs. At first sight, defining indicators is an easy things but observation shows that it's the contrary, most...

What challenges for HR in 2012 ?

Summary : At the dawn of a year that's expected to be rather difficult, businesses face conflictual choices. On the one hand there are...

Enterprise and business first, 2.0 and social second

Summary : Enterprise 2.0 and social business when they become, as it often happens, their own goal, struggle to convince businesses of their significance....

Coordinated social media strategies by 2016 ? Why 2016 ?

Gartner just issued their predictions about technologies that will deserve highlights in 2010, with a large part dedicated to social software. It includes both...