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CRM can save your business, but not the CRM you think!

When a business or a team fails, particularly in an emergency situation, the same root causes are always present : rigid leadership, internal conflicts, ineffective communication, lack of information sharing, to name but the most common. And even in non-crisis or emergency situations, the same causes end up causing the same effects. It's just a little gentler and takes longer. Of course, businesses are looking for a solution, sometimes and often through technology, but you can't use technology to solve problems that are first and foremost human (We should not expect an application to work...

CRM can save your business, but not the CRM you think!

When a business or a team fails, particularly in an emergency situation, the same root causes are always present : rigid leadership, internal conflicts, ineffective communication,...

The French and work: changing aspirations and worsening conditions

According to a study just published by Lucca, a French HRIS software vendor, on the subject of the career aspirations of the French, these aspirations are...

Separation between personal and professional time dies hard

Summary : we're being told that the frontier between personal and professional is bluring, that ubiquitous tools are going to make it deprecated. We're...

Web workers between the devil and the deep blue sea

The  Pew Research Center issued an interesting report titled Networked Workers that proposes a analysis of the state of web workers in the US....