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Let’s help managers help themselves: the oxygen mask theory

In many areas, it is expected that problems are solved on the ground, i.e. that employees find the solution to their problems and ailments by themselves. Most of the time this is not even the result of a lack: things were designed to happen that way. The problem is that, contrary to what one might think, this is not only not a good thing, but also applies to subjects for which it is not appropriate and, conversely, does not apply where it should. The staircase is swept from the top,...

Let’s help managers help themselves: the oxygen mask theory

In many areas, it is expected that problems are solved on the ground, i.e. that employees find the solution to their problems and ailments...

An organization that is out of sync, irritant #13 of the employee experience

The company's worst enemy is not its competitors but time. Time to understand, time to decide, time to act, time to solve a problem....

The organizational complication: the #1 irritant of the employee experience

A recent barometer of employee experience showed that many of the subjects mentioned were "soft" subjects, very much oriented towards perception and quality. But if...

Beyond social (part 1) : decision making

Summary : adding a social layer brings few substantial gains while organizations don't change their models. No tool with trigger an organizational and structural...

What new capabilities did organizations acquire in the last 7 years ?

Summary : good intentions and passion are useful but not enough. More than individual initiatives happening on the fringe of the organizational model (and...

Social and 2.0 : principles to apply rather than postures to adopt

Summary : everybody's talking about social and 2.0 in the workplace but, when it comes to put it at work, they often struggle at...

How the myth of “superman manager” causes organizational stagnation

Summary : nearly everybody knows that the role of manager will have to evolve. But there's still a gap between words and action. The...

Toward a new hierarchy of norms in the workplace

This is a sequel of my thoughts on enterprise 2.0 and ERPs. It's obvious that not everything has to be put into processes and...

The organizational double flip

If we try to summarize in two points the challenges businesses will have to face very soon, I'd say "from push to pull" and...
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