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Let’s help managers help themselves: the oxygen mask theory

In many areas, it is expected that problems are solved on the ground, i.e. that employees find the solution to their problems and ailments by themselves. Most of the time this is not even the result of a lack: things were designed to happen that way. The problem is that, contrary to what one might think, this is not only not a good thing, but also applies to subjects for which it is not appropriate and, conversely, does not apply where it should. The staircase is swept from the top,...

Beyond social (part 1) : decision making

Summary : adding a social layer brings few substantial gains while organizations don't change their models. No tool with trigger an organizational and structural...

What new capabilities did organizations acquire in the last 7 years ?

Summary : good intentions and passion are useful but not enough. More than individual initiatives happening on the fringe of the organizational model (and...