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How management let systems do the thinking for them

For years, leaders believed that technology would help them manage their businesses more effectively. It was seen as a lever for efficiency, rigor, and rationalization, and unfortunately, many still see it that way. But in seeking to better manage organizations, we have allowed their nature to change. Technology did not impose itself by force, far from it, but it slipped into the spaces left vacant by a management team more concerned with management and control than with understanding how their business really worked and how the various resources needed to achieve its...

How management let systems do the thinking for them

For years, leaders believed that technology would help them manage their businesses more effectively. It was seen as a lever for efficiency, rigor, and...

Local optimum vs. global optimum and the theory of constraints: why your productivity gains sometimes serve no purpose

Eliyahu Goldratt, although trained as a physicist, had a profound impact on industrial management with books such as The Goal (1984) and The Haystack Syndrome (1990). His contribution...

Work about work: when the reality of work consists of making things that don’t work work

We have elevated activity and even overactivity to the status of a dogma of a professional image that is polished and reassuring. We tick boxes, we...

Only the mediocre have reached their maximum. (Jean Todt)

We like to believe that there is a peak, a moment when we can finally say, "That's it, I've made it". It's reassuring and comforting,...

Boeing: a culture and a slogan can kill a business

In companies, internal slogans are rarely meaningless and often mean much more than words. They are displayed on walls, repeated in seminars, and included...

You do not rise to the level of your goals. You fall to the level of your systems. (James Clear)

By now, you have probably realized that I believe we cannot have a significant impact by focusing solely on individuals without addressing the problem...

Making yourself indispensable at work is the worst thing you can do

There are many false good ideas in the office and one of them is that it is in our best interest to make ourselves...

Why a very good candidate can become a bad employee ( and vice versa)

And yet this candidate seemed perfect. His CV perfectly matched the position to be filled, he brilliantly passed all 15 stages of the recruitment...

How do you measure employee performance without becoming a Care Bear?

The question of how to measure performance fairly is starting to become a real concern for businesses, but if current approaches have reached their...
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