Like every year at the same period, the Community Roundtable favours us with a new version of their study on the state of the art on communities, titled "State of Community Management 2012". The study is available for free so there's no reason not reading it. Written by recognized world-class professionals and relying on the experience of many organizations and the feedbacks of seasoned practitioners, it's usually the must-read the year on this matter.
So, what are this edition's take-aways ?
We can learn that communities have a growing importance in...
Summary: The Community Roundtable has just issued the second edition of their report on the State of Community Management. It's the result of thoughts,...