Trust in artificial intelligence is a major issue for businesses. While many companies are investing massively in these technologies to improve their operations and decision-making, they often come up against a reluctance on the part of employees to adopt the recommendations of AI systems, especially as their managers don't seem much more convinced than they are (How senior executives perceive AI ).
But why don't employees trust AI?
A lack of understanding of AI
We often hear that this mistrust stems from the fact that users don't understand how AI works. So-called “black box” models,...
Trust in artificial intelligence is a major issue for businesses. While many companies are investing massively in these technologies to improve their operations and...
Organizational transformation is a central issue for businesses today, and there is an abundance of literature on the subject in management books and magazines....
Whether we call them change programs or transformation programs (it's just a question of scale), programs aimed at adapting the business to its environment...