Tag: twitter

What should we think of a business that disdains its products ?

Summary : when one invests in a company, valuing it, it's normal to have a close look...

Do recruiters have still a role in recruitment ? And which one ?

Summary : recruiters still struggle to measure the actual performance of social networks for recruiting. Surely underestimated,...

Are public social networks really people centric ?

Summary : social networks are people centric, or, at least, are supposed to be and that's taken...

When customer service goes beyond the conversational catch-all : the Société Générale case

Summary :the future of customer relationship will be on the web. Quite logical when we see the...

Communities and selfishnesses gatherings

Summary : while it's quite hard for enterprises to enter the good olds forums where fans have...

Understanding social messaging concept and tools

Summary :enterprise social messaging is much more complex to understand that a simple enterprise Twitter. It's about...