HomeTagsTwitter

Tag: twitter

The day brands will be better at home than on Facebook

How many times did we hear Oracles predicting the end of Facebook ? Lots of times and so much that no pays attention anymore to such predictions. We're living in a world of change where always looking for the "new xxx" and turning against former loves is a natural behavior. Bottom line : Facebook is till here and will be for a long time. However, there are signs we can't ignore. Brands are running out of steam on general public social networks. That's a known  fact : the "reach" of brand pages...

The day brands will be better at home than on Facebook

How many times did we hear Oracles predicting the end of Facebook ? Lots of times and so much that no pays attention anymore...

Social media make critical thinking critical

If there's a competence and attitude anyone should develop because it has become critical to survive in the era of the web and social...

What should we think of a business that disdains its products ?

Summary : when one invests in a company, valuing it, it's normal to have a close look at the customers and the way currents...

Do recruiters have still a role in recruitment ? And which one ?

Summary : recruiters still struggle to measure the actual performance of social networks for recruiting. Surely underestimated, obviously underexploited, certainly misused. If we try...

Are public social networks really people centric ?

Summary : social networks are people centric, or, at least, are supposed to be and that's taken as a given. In fact those services...

When customer service goes beyond the conversational catch-all : the Société Générale case

Summary :the future of customer relationship will be on the web. Quite logical when we see the number of customers using mobile devices and...

Communities and selfishnesses gatherings

Summary : while it's quite hard for enterprises to enter the good olds forums where fans have passionate conversations, they're still very uncomfortable with...

Understanding social messaging concept and tools

Summary :enterprise social messaging is much more complex to understand that a simple enterprise Twitter. It's about articulating flows, value creation, usage in a...

Social CRM is not about media but a new approach to customer relationship

Summary : everyone has an idea, even a rough one, of where social CRM is taking us but no one exactly knows what will...
123Page 1 of 3

Follow me :

About

Main categories

Recommended BookmarksCollaborationManagementWeb & UsagesHuman resourcesSoftware & ToolsIntranets and digital workplaceEmployee ExperienceCustomer relationshipDigital Transformation

This work is licensed under Creative Commons Attribution-NonCommercial 4.0 International