Tags Uber
Tag: uber
Do platform really care about customer experience ?
These last years have seen the advent of platforms as a leading model in the digital economy, to such an extent that many came...
Uberization stage #2 : the people vs the platform and robots
plateformes, uber, ubérisation, voitures autonomes
There’s no customer experience without tangible signs of recognition
chauffeur privé, expérience client, fidélité, programme de fidélité, programme de fildélisation, reconnaissance, uber
Uberization : is the party over ?
business model, monopole, rentabilité, uber, ubérisation
Stop looking for disruptive digital business models
As I've said many times since the beginning of the year, digital transformation is on its way, the rocket has been launched but most...
Are the leaders of the Uber Economy here to last ?
What's exciting with digital economy is that every time a revolution happens, we're looking forward to the next one. More seriously, it's not because...
Should Uber buy Tesla’s autonomous cars ?
I completely agree with Bill Gates : the so-called war between Uber and taxis is nothing but a momentary up-and-down. The real big change...
Experience breaks down the walls between sectors
The latest PWC CEO study showed a major trend : to stay competitive, most leaders think they have to enter new sectors and many...
No business got ubered. Jobs did.
Maurice Levy, the CEO of Publicis, found the perfect words. "Everybody is starting to worry about being Ubered". The image speaks for itself :...