Should we talk about intranet, enterprise social networks or digital workplaces, one thing is sure : what happens inside the company will look more and more like what's happening outside. Your grandfather's internal communication is dead, long live to engagement and user generated content.
Problems come when such principles are applied literally without taking into account the few differences that prevent from doing internally for employees what is done for customers.
Content is king, relevance is divine
"Content is king".It's short, synthetic and we heard it so may times that it's deeply...
Summary: social networks are great communication tools and that's why many organization try to find them a place in their intranet landscape. This is...