Tags User experience
Tag: user experience
Chatbots, and then what?
chatbots, expérience, expérience utilisateur, google, interface
Are notifications our new plague ?
How many notifications do you receive every day ? 10 ? 50 ? 100 ? Our days are punctuated by the notifications we receive...
With every business becoming a marketing businesse, what happens to the product ?
Today, due to increasing customer expectations and what technology makes possible, business must reinvent their marketing. This is essential for two reasons
• Attractiveness :...
What (digital) workplace experience for your employees ?
Employee experience is a prerequisite to customer experience which is the foundation of digital transformation. Without symmetry between the inside and the outside, digital...
Arnaud Rayrole : Chief Digital Officers are the future CEOs
Lecko recently published the 7th edition of their study on the state of the art of enterprise social networks. Besides the benchmark it includes...
What about the employee journey in the work environment ?
I already mentioned the existing asymmetry between customer and employee facing digital initiatives. One of its most remarkable expression is the famous "customer journey"...
Intranet and portails : between centralization and deconcentration
I recently predicted the possible comeback of enterprise portal. Not to make it a basic host for a CMS as it's been for long...
Digital Workplace : Swiss Army Knife or Plumbing ?
The point everyone agrees on when it comes to digital workplace is the "all in one side". A single place to work whatever the...
Mobile is more than mobile versions of desktops applications
Every study shows that mobile and mobility are one of the main challenges businesses face today and that quick responses are needed. That's a...