Tag: user experience

chatbots, expérience, expérience utilisateur, google, interface

How many notifications do you receive every day ? 10 ? 50 ? 100 ? Our days are punctuated by the notifications we receive...

Today, due to increasing customer expectations and what technology makes possible, business must reinvent their marketing. This is essential for two reasons• Attractiveness :...

Employee experience is a prerequisite to customer experience which is the foundation of digital transformation. Without symmetry between the inside and the outside, digital...

Lecko recently published the 7th edition of their study on the state of the art of enterprise social networks. Besides the benchmark it includes...

I already mentioned the existing asymmetry between customer and employee facing digital initiatives. One of its most remarkable expression is the famous "customer journey"...

I recently predicted the possible comeback of enterprise portal. Not to make it a basic host for a CMS as it's been for long...

The point everyone agrees on when it comes to digital workplace is the "all in one side". A single place to work whatever the...

Every study shows that mobile and mobility are one of the main challenges businesses face today and that quick responses are needed. That's a...