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Employee experience is sick of the software industry

One of the major problems with employee experience is the disruption in work flow or information flow caused by the tools used. When I became really interested in the subject, it wasn't so much (or not at all) for the well-being or fulfillment of employees, but to put an end to what I consider to be a form of suffering at work that is too often overlooked and considered a necessary evil. Its most visible manifestation is the incessant double data entry. Examples of this are : Data already contained in one...

Employee experience is sick of the software industry

One of the major problems with employee experience is the disruption in work flow or information flow caused by the tools used. When I became...

People are more than users

Whether we are talking about e-commerce, customer relations, HR and therefore general experiences, we often end up designating the subject of a process or...

Employee and customer experience : simplification is not rationalization

expérience client, expérience employé, parcours utilisateur, process, rationalisation, simpliciité, simplification, usages, workflows

What (digital) workplace experience for your employees ?

Employee experience is a prerequisite to customer experience which is the foundation of digital transformation. Without symmetry between the inside and the outside, digital...

What about the employee journey in the work environment ?

I already mentioned the existing asymmetry between customer and employee facing digital initiatives. One of its most remarkable expression is the famous "customer journey"...

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Recommended BookmarksCollaborationManagementWeb & UsagesHuman resourcesSoftware & ToolsIntranets and digital workplaceEmployee ExperienceCustomer relationshipDigital Transformation

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