Tag: value chain
Digital Transformation
Digital transforms Air Liquide’s core business and employee experience. Interview with Olivier Delabroy, VP Digital Transformation
air liquide, chaine de valeur, expérience employé, Innovation, simplification, transformation digitale
Data
Industry 4.0 : the dark side of the digital enterprise
Digital transformation often goes hand and hand with customer experience and the highest priority is often given...
Digital Transformation
There’s not one but several digital transformations
If everybody's talking about digital transformation, agreeing on a definition and knowing where to start is not...
Customer relationship
With digital the space between companies and customers is infinite
Being close to the customer is essentiel for brands from a marketing standpoint. The closer the biggest...
Customer relationship
Experience breaks down the walls between sectors
The latest PWC CEO study showed a major trend : to stay competitive, most leaders think they...
Customer relationship
Digital reinvention : an orchestrated, cognitive symbiotic and contextual model
Among the many studies on digital transformation, one recently caught my attention. Issued by the IBM Institute...
Data
Big Data: A Revolution That Will Transform How We Live, Work, and Think
Very few people imagine to what extent what lies behind the catch-all name of big data will...
Customer relationship
On the place of social media in corporate strategies
Summary : More and more strategic plans are now involving social media. Should we welcome this or...