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Are you familiar with Coase’s law on transaction costs and its impact on capturing productivity gains?

With every technological wave, we always hear the same promise: to produce more, faster, with fewer resources. Yet the same question always comes up: where are the productivity gains, and above all, who benefits from them?In a previous article, I discussed Shapiro's law and how certain players in the chain claim most of the value (Are you familiar with the "value chain squeeze" or how your suppliers and customers are stealing your productivity gains?). Another approach, older but still relevant, is that of Ronald Coase. His work provides a...

A socialnomics Manifesto

I rencently mentioned the word "socialnomics". Whatt's the interest ? In an interconnected world (not only by the net...a world were everything can impact...

Social CRM needs more than a CRM approach

Ross Mayfield recently published a fundamental post about "social CRM". The statement of fact is simple : 1% of customer's conversations improve the organizational...

Will you have to throw your marketing outside of the window ?

McKinsey recently issued a report entitled Managing beyond web 2.0 which is about constraints businesses are meeting in a connected world. Those who relied...

Too big to last ?

Is the myth of the "critical size" close to its end ? The concept of enterprise always comes with the concept of "growth". Growth...

Socialize your business ? What does it mean ?

So this is the continuation of the reflection I started here. The purpose is not to discuss any management related thing but to position...