With every technological wave, we always hear the same promise: to produce more, faster, with fewer resources. Yet the same question always comes up: where are the productivity gains, and above all, who benefits from them?In a previous article, I discussed Shapiro's law and how certain players in the chain claim most of the value (Are you familiar with the "value chain squeeze" or how your suppliers and customers are stealing your productivity gains?). Another approach, older but still relevant, is that of Ronald Coase. His work provides a...