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Where’s the digital in the digital transformation

By the end on 2013 I mentioned the growing importance of digital transformation programs that don't aim at making people use technology but creating the right context for a way of managing and working that may (or not) be supported by technology. But before what will certainly be one of this year's big buzzword takes off, I invite you to think about where digital lies in the transformation in question in order not to walk straight in a wall and make the same mistakes than in the past. Digital is -...

Where’s the digital in the digital transformation

By the end on 2013 I mentioned the growing importance of digital transformation programs that don't aim at making people use technology but creating...

Businesses have lost track of value creation

Does better information sharing help us to achieve significant improvements in value creation ? A least enough to balance the time collaboration and sharing...

Influence : a presentable outer garment that shows one gets nothing about value

Summary : in a world of conversations and relationships, influence is the new Grail anyone has to acquire and measure. But influence is nothing...

Don’t tell my mum I’m a community manager, she believes I play piano in a brothel

Summary : There's a tendency to call "community manager" any person that communicates online for an enterprise...even it the activity has nothing to do...

What personal business model in the new economy

Summary : Beyond enterprise 2.0 and social business, there's a major change in value creation models. Unfortunately, in  these models that are still in...

Engaging is not delivering

Summary : tomorrow's enterprises will be conversational and will need engagement from employees and customers. But engagement useless if not turned into concrete actions,...

From services management to enterprise 2.0

Summary : the shift from the old manufacturing model to a service one is key to the future competitiveness of lots of industries. Rather...

Tomorrow’s enterprise as a galley ?

I won't teach anything to anyone by saying that, to make someone understand a concept that's very new to him, an analogy with something...

Enterprise and business first, 2.0 and social second

Summary : Enterprise 2.0 and social business when they become, as it often happens, their own goal, struggle to convince businesses of their significance....
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