Summary : "Reverse the pyramid"...other words may be used to scare less but it's concern shared by many organization. It's, in some ways, necessary to face the increasing complexity of the world that surrounds us but it's also the obsessive fear of many organizations and managers used to the command and control model and not willing to go out of their zone of their comfort zone to improve what's happening in the value zone. Value zone ? As a matter of fact that's because value is created at the...