Tag: workflows

Customer relationship

Employee and customer experience : simplification is not rationalization

expérience client, expérience employé, parcours utilisateur, process, rationalisation, simpliciité, simplification, usages, workflows
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Collaboration

Employees don’t have time to waste narrating their work

Summary : it's impossible to think about emergent collaboration and self-organized structures without visibility on others' work....
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Collaboration

The system matters more than people

Summary :"with, by and for people"...such seems to be the creed of the "social" transformation. And results...
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Management

Organizations don’t (only) need builders

Summary : it's a shared assumption that enterprises need doers. But, pushed to its limit, these logics...
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Intranets and digital workplace

What is a social intranet or an intranet 2.0 ?

Summary : Everybody's talking about social intranets or intranet 2.0 but none have a clear idea of...
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Collaboration

Enterprise 2.0 : who spends one’s time reading a dictionnary forgets his bank statement

Summary : the Enterprise 2.0 Conference that took place last week in Santa Clara leaves those who...
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Recommended Bookmarks

Enterprise 2.0’s weakness ? Decision

Let's assume that, through a mix a community management and socio-collaborative management, businesses manage to make information...
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Collaboration

Enteprise 2.0 : what to expect in 2010 ? The year of “uncrokment”.

A quick look at my predictions for 2009 makes me say that I was not so far...
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Collaboration

Enterprise 2.0 : adoption through social routine

Nearly everydody now admits that the only way to make a social software project succeed (and make...
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© Bertrand Duperrin 2021