Tags Workflows
Tag: workflows
Employee and customer experience : simplification is not rationalization
expérience client, expérience employé, parcours utilisateur, process, rationalisation, simpliciité, simplification, usages, workflows
Employees don’t have time to waste narrating their work
Summary : it's impossible to think about emergent collaboration and self-organized structures without visibility on others' work. That's the reason why employees are more...
The system matters more than people
Summary :"with, by and for people"...such seems to be the creed of the "social" transformation. And results still look uncertain. Sometimes non-existant, sometimes great...
Organizations don’t (only) need builders
Summary : it's a shared assumption that enterprises need doers. But, pushed to its limit, these logics do not always mean improvement but, paradoxically,...
What is a social intranet or an intranet 2.0 ?
Summary : Everybody's talking about social intranets or intranet 2.0 but none have a clear idea of what it can look like. Between the...
Enterprise 2.0 : who spends one’s time reading a dictionnary forgets his bank statement
Summary : the Enterprise 2.0 Conference that took place last week in Santa Clara leaves those who followed it from a distance with a...
Enterprise 2.0’s weakness ? Decision
Let's assume that, through a mix a community management and socio-collaborative management, businesses manage to make information and people for identifiable and accessible in...
Enteprise 2.0 : what to expect in 2010 ? The year of “uncrokment”.
A quick look at my predictions for 2009 makes me say that I was not so far from truth even if it took time...
Enterprise 2.0 : adoption through social routine
Nearly everydody now admits that the only way to make a social software project succeed (and make people adopt the new tools) and be...