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Digital Infobesity: When Collaboration Tools Degrade Productivity, QWL and Amplify Mental Workload

For a long time I've been convinced that technology would help us to work better, both individually and collectively, and it's not for nothing that the historical theme of this blog has been collaboration. When I look at digital workplaces, where there are almost as many tools as there are needs , I can't help remembering a time not so long ago when there was email, email and nothing else, and trying to bring in more flexible, less structured collaborative technologies, often enabling user-generated content, resembled an obstacle course with schizophrenic companies who understood the value of new...

Digital Infobesity: When Collaboration Tools Degrade Productivity, QWL and Amplify Mental Workload

For a long time I've been convinced that technology would help us to work better, both individually and collectively, and it's not for nothing that...

What data do we need to understand how people work?

In a previous post I discussed the need to give a quantified, tangible form to the flows of work in order to understand what...

Why your Digital Workplace is hurting your organization’s performance

The digital workplace has been marketed as a lever for organizational performance for so long that it is taken for granted. But on closer...

In the future of work the mental load is the new workload

When we talk about the future of work we also talk about some necessary paradigm shifts, sometimes about things that seem so obvious that...

Is workload measurement the problem of the century ?

Optimizing workload has always been a key concern for businesses and managers. A too heavy workload regarding to the capacity leads to explosion, a...

Are companies optimizing response time or only maximizing workload ?

Time is key to performance. It's a well known fact. But while industrial companies have been taking it into account for ages, inventing just...

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