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(Fake) Interview with Peter Drucker: “Remote work is not the problem. Managerial improvisation is.”

Peter Drucker never knew Slack, Zoom or Teams and yet he had already said everything, or almost everything, about many of the excesses that we see today in the world of work. He talked about clarity, responsibility, objectives that are understandable to those who carry them out. He warned against confusing activity with efficiency, volume with impact, means with ends. In imagining this fictitious interview, my aim is not only to let a guru of the past speak, but also to take a step back from the realities of the...

The importance of soft skills in operational excellence

In a working world increasingly focused on cognitive skills and collaboration, soft skills are proving to be essential pillars for achieving operational excellence. The problem...

Remote work and productivity: what if we rethought the real drivers of efficiency?

Explore why measuring productivity for remote knowledge workers is challenging and how operational excellence can enhance their efficiency. This article goes beyond traditional metrics to focus on agility, collaboration, and management approaches tailored to intellectual work. Perfect for rethinking remote work productivity and uncovering strategies for sustainable effectiveness in today’s digital workplace.

People are back in the office? So what?

Many companies imagine that forcing people to return to the office will encourage connections between colleaguesand, as a result, strengthen the sense of belonging, collaboration,...

Are meetings worse remotely than face-to-face?

Recently, businesses have been facing two evils: remote work for which they were not ready and meetings that they never knew how to organize. So...