Peter Drucker never knew Slack, Zoom or Teams and yet he had already said everything, or almost everything, about many of the excesses that we see today in the world of work. He talked about clarity, responsibility, objectives that are understandable to those who carry them out. He warned against confusing activity with efficiency, volume with impact, means with ends.
In imagining this fictitious interview, my aim is not only to let a guru of the past speak, but also to take a step back from the realities of the...
Employee experience most often evokes well-being, quality of life at work and engagement, and sometimes (but not often enough) performance, while environmental impact brings...
In a working world increasingly focused on cognitive skills and collaboration, soft skills are proving to be essential pillars for achieving operational excellence.
The problem...
Explore why measuring productivity for remote knowledge workers is challenging and how operational excellence can enhance their efficiency. This article goes beyond traditional metrics to focus on agility, collaboration, and management approaches tailored to intellectual work. Perfect for rethinking remote work productivity and uncovering strategies for sustainable effectiveness in today’s digital workplace.
Many companies imagine that forcing people to return to the office will encourage connections between colleaguesand, as a result, strengthen the sense of belonging, collaboration,...